By accessing and using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.
Use of Our Services
Our website and services are intended for personal, non-commercial use only. You agree not to use our website or services for any illegal or unauthorized purposes, including the infringement of intellectual property rights or the transmission of harmful or offensive content. You are responsible for complying with all applicable laws and regulations when using our website and services. You also agree not to disrupt or interfere with the functioning of our website or services or to access them using automated means.
Intellectual Property Rights
All content available on our website, including text, images, videos, and graphics, is the exclusive property of Roctma or its licensors and is protected by copyright and other intellectual property laws. You are strictly prohibited from copying, modifying, distributing, or creating derivative works based on our content without obtaining our express written consent.
Trademarks
The Roctma name and logo are registered trademarks owned by Roctma. Unauthorized use of our trademarks is strictly prohibited without obtaining our express written consent.
Pricing and Payment
While we strive to ensure the accuracy of pricing information on our website, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
We accept various payment methods, including Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards, and PayPal. Gift cards may also be available for purchase on our website.
Shipping and Delivery
We offer shipping within the United States. Free shipping is available within the USA and is charged at a flat rate of $9.75. We aim to process and ship all orders within 2-3 business days of receipt. Estimated shipping times are 4-7 days for domestic orders and 3-7 days for international orders.
Returns and Refunds
We have a 28-day return policy for all items purchased on our website. To initiate a return, please contact our customer service team at [email protected]. We will provide you with a return authorization number and detailed instructions for returning the item. Once we receive the returned item, we will issue a refund for the purchase price, minus any applicable shipping fees, within 3-5 days. Returns must comply with our return policy requirements to be eligible for a refund.
Cancellation
If you want to cancel your order, please contact our customer service team at [email protected] before the item has been shipped. We will process a full refund of the purchase price if your cancellation request is received within the specified timeframe.
Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, whether express or implied, regarding the operation of our website or services, or the accuracy, completeness, or reliability of the information, content, materials, or products included on our website. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
Roctma shall not be held liable for any damages arising from the use of our website or services, including direct, indirect, incidental, punitive, or consequential damages. We shall not be responsible for any losses, injuries, or disruptions caused by the use of our website, including but not limited to errors, omissions, interruptions, defects, delays in operation, or transmission.
Indemnification
You agree to indemnify, defend, and hold harmless Roctma and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorneys’ fees, arising from your use of our website or services or your breach of these Terms of Service.
Termination
We may terminate your use of our website and services at any time, for any reason, including your breach of these Terms of Service. Upon termination of your use of our website and services, you must immediately cease all access and use of our platform. Any provisions of these Terms of Service that by their nature should survive termination, including but not limited to intellectual property rights, disclaimers, limitations of liability, and indemnification, shall continue to apply.
Changes to the Terms of Service
We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to use our website and services after the revised Terms of Service have been posted, you agree to be bound by the updated terms. It is your responsibility to review these Terms of Service periodically for any changes.
Severability
If any provision of these Terms of Service is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the extent necessary to make it valid and enforceable while preserving its intent.
Entire Agreement
These Terms of Service constitute the entire agreement between you and Roctma concerning your use of our website and services, and they supersede any prior or contemporaneous communications or agreements, whether oral or written, between you and Roctma. Any waiver or modification of these terms must be made in writing and signed by an authorized representative of Roctma.
If you have any questions or concerns regarding these terms, please contact our customer service team at [email protected]. We are here to assist you and provide further clarification.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact our customer service team at [email protected]. We value your feedback and are here to assist you.